Uploading Your Documents to Student Center

Need to upload documents on your Student Center To Do List? Follow these instructions to be sure your documents are accepted and reviewed quickly.

Make sure your documents:

✅  Are what we asked for

✅  Are clearly named using the Prepare Your Documents instructions below

❌  Aren't hard to read or low quality

❌  Don't contain viruses

❌  Aren't password protected

We won't accept your documents and will update the Item Status to "Missing" if they don't meet these requirements - this will delay your application!

How to Upload

Prepare Your Documents

• Ensure your full name – as it appears on your OUAC application – is on every document you upload
• Be sure the documents can be read and meet the file requirements below
• If your document has multiple pages, make sure they are in correct order and include them all in one file

File Requirements

• Your documents must be in one of the following formats: pdf, jpeg, jpg, tif, tiff, png
• Your documents must not exceed 20 MB (20 480 KB)
• Your documents must not be password protected
• PDF documents must use standard font packages and have the capability of being printed
• Use a 300 DPI resolution for any documents that are scanned copies
• Keep the file name short and do not use brackets (), question marks (?), quotation marks ("), or any special characters (&, $, %) in the file name

After Upload

• Once you've uploaded your document, the Item Status will automatically change from "Missing" to "Pending"
  • You will not be able to upload this document again
• Allow a minimum of five business days for us to review your uploaded documents
• If a document isn't acceptable, the Item Status will change back to "Missing" and the upload button will become active for you to re-submit
  • Remember to check back on your To Do List, to be sure everything is submitted properly and marked as "Received"

Understanding the Item Status

Your To Do List items never disappear. When we receive something from you, we simply update the item's status. Generally, this is what the statuses mean:

• Missing: You need to submit this document.
• Pending: You have uploaded your document or submitted your Self Reported Grades form and we are in the process of reviewing it. Once we review it, the status will change to 'Received' or, if it wasn't what we asked for, 'Missing".
• Received: We checked your document and it's what we needed.
• Exempted: We asked for this document, but we no longer need the item so you don't have to send it.

You Can Resubmit If You Make an Error

We all make mistakes! If we see that your item is not what we were looking for, we'll update the Item Status to "Missing" to allow you to upload again. Alternatively, send an email to welcome@uwo.ca, using the subject line “Incorrect Document Uploaded”. Tell us the To Do List item you want to resubmit, and we'll reactivate your upload button on your Student Center as soon as we can.